As COVID-19 deaths mount in long-term care homes, families demand more timely information

At the Eatonville Care Centre in Toronto, 31 residents with confirmed cases of COVID-19 have died, more than any other long-term care home in the province. Toronto Public Health reports 111 confirmed cases associated with the home. 
Evan Tsuyoshi Mitsui/CBC

Date Published: April 18, 2020

Source: CBC

In Ontario, roughly one out of every six facilities have currently reported an outbreak of COVID-19. Senior residents and staff members alike are being affected, yet information about the specifics of these outbreaks is limited and information is slow to be passed on to the public and concerned families. Some homes refuse to provide details about the number of cases or deaths, and many refuse to reveal whether a specific resident had been in contact or shared a room with a confirmed COVID-19 case. Institutions have been slow to inform families about outbreaks, leading to frustration among many concerned family members about the lack of transparency and communication. Local public health units, while required to report confirmed cases, do not have requirements about the level of detail that must be revealed.

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Summary by: Megan Lam